GoPro estimates that 2,500 Karma drones have been sold so far, and all of them are subject to this recall. The company decided to issue the recall because a small number of drones reportedly “lost power during operation” for unknown reasons. GoPro did state that no injuries or property damage have been reported as a result of this issue, but it’s unknown exactly how many of the 2,500 drones have been affected by this problem.
GoPro set up a website with instructions on how to return Karma drones and frequently asked questions surrounding the recall. Customers can return Karma drones to where they purchased them, either GoPro.com or Best Buy, to get a full refund.